PURPLE

1 h

From 80 Indian rupees

Plus91 Studios

Cancellation Policy

This Online Booking Policy governs all reservations made through our official website, or any authorised online platform for Plus91 Studios ("we," "our," "us"). By making a booking online, you ("customer," "player," "user") agree to the following terms: 1. Booking & Reservations - Bookings can only be made through our official online channels. - All bookings are subject to availability and confirmation. - Each booking is valid only for the selected date, time slot, and gaming setup chosen during the reservation. 2. Payments - Full payment must be made online at the time of booking. - We accept UPI & Cash displayed at checkout. - Prices may vary depending on the selected console, or other gaming services. 3. Cancellation - Studio-Initiated Cancellation: If we cancel your booking due to unforeseen circumstances (technical issues, maintenance, etc.), you may reschedule. 4. Rescheduling - Customers may request to reschedule their booking at least 4 hours in advance, subject to availability. - Rescheduling is not guaranteed during peak hours or special events. 5. Check-In & Usage - Customers must check in at the studio at least 10 minutes before their session. - Bookings are valid only for the allotted duration; extensions are subject to availability and additional charges. - Sharing of booking slots without prior approval is not allowed. 6. Conduct & Responsibility - Customers are responsible for using the gaming equipment safely and respectfully. - Any intentional damage to property, consoles, or accessories will result in charges. - Food and beverages may be restricted inside the gaming area (as per studio rules). 7. Memberships & Reward Points - Online bookings are automatically eligible for reward points under our loyalty program. - Points cannot be transferred, exchanged for cash, or applied retroactively. 8. Liability Disclaimer - We are not responsible for technical interruptions, internet outages, or third-party payment gateway issues beyond our control. - We are not liable for any personal injury, loss of belongings, or accidents during gameplay. 9. Policy Updates - Plus91 Studios reserves the right to update or modify this policy at any time. Changes will be effective once posted on our website.